Panther Computers now offers our remote access service, Panther Rescue Remote, to our customers. Panther Rescue Remote can allow a Panther Computers technician provide you local support from our offices saving you travel time and expense. All you need is a working high speed internet access for the computer and we can provide instruction, configuration, and technical support.
The support is by appointment and first come first serve, but we will expand availabilty and offerings as demand increases. Stay tuned for pricing and other details as we fully deploy Panther Rescue Remote. Whether in the store or by remote we'll make your computer PuRR like a kitten.
Panther Computers is proud to announce that we've been approved as a dealer to resell Robo3d 3d printers. We have a demo printer with print samples and filament spools in stock. You can now rent time on our printer at a price of .50 per CM3 (50 cents per cubic centimeter).
Do to the increased number of ransomeware viruses being seen on computers being brought into Panther Computers, we are adding a new utility called Crypto Prevent to the software installed on computers during our Panther Tuneup. You can read the article below on CryptoWall for more details on ransomeware viruses and their effects. We will install the free edition, free to homeowners and businesses alike, but you may consider the paid premium version for automatic updates.
In most cases Windows 10 upgrade will install with minimal issues like other Windows Updates. However, for those who want help or run into issues afterwards, Panther Computers is here to help. Here is a summary of the process and things to watch for. Pricing for us to assist is listed at the bottom.
Panther Computers is now an authorized reseller for Avast security products. Avast's offerings will compliment the AVG products we already offer as each has unique benefits that fit differing customer needs. We will consult with our buisness clients to help them identify which product is best for their environment. The Panther Tuneup and all new Panther Computers will continue to include AVG, but Avast will be offered as an alternative for an additional fee.
Spybot Search & Destroy (SBSD) has been a favorite of ours and many in the industry for years. It was free to all and was one of the best cleaners that also provided proactive blocks to protect your computer. The interface has always been "clunky", but usable, until now. Spybot made their transition from their final one dot series to the two dot nearly a year ago and did a horrible job. To save some reading: Panther Computers will now be using MalwareBytes (MWB) free in place of Spybot Search & Destroy, but read further if you want to understand why.
Panther Computers has been a Gold level reseller for AVG for nearly a decade. We have been testing other antiviruses over the years and evaluating their effectiveness, impact on systems, and their value. As such we have been equally impressed with Avast as our second choice until recently. We became an authorized Avast reseller three years ago, but could never find an efficient way to purchase and incorporate their product into our daily processes. This hasn't changed, but what has changed is now Avast offers free basic protection to businesses as well as home users.
I'm here today to make you aware of a scam that I believe is happening with nearly all international call centers, but especially those in India. Based on dozens of conversations with my customers over the last three years, it is my belief that call center employees that answer calls for US based businesses like AT&T, Amazon, and other high profile companies are transferring calls out of the legitimate call center to illegitimate businesses that try to scam money from you.
Panther Computers has updated Cymophane with a fresh new look.The Cymophane shortcut can be found inside the Panther Utilities folder of all computers purchased from Panther Computers or that have the Panther and Pounce Tuneups performed.
Panther Computers now sells items on Amazon. We have over one hundred items available locally at our Milton location or you can order online and have it shipped. Eventually we will have all of our new inventory online at Amazon so you can see what we have in stock. Used items and parts will not be listed, so come by or call if you need these or special order items.
We are bumping this article back to the top as there has been a recent increase of these calls in the NW Florida area. We have one computer in the shop now that has been completely locked and is in danger of having had tax documents tampered with or "stolen. We've had a second customer relate that they have had no less than five phone calls trying to coerce them into letting the Indian sounding caller take control of their computer. Watch videos and more on our Facebook page on this an other computer scams.
Once again we at Panther Computers would like to thank the community for another year in business. We have just completed our 11th year providing Northwest Florida computer sales and service and look forward in continuing to meeting your needs.
CoinBase is a virtual currency exchange for BitCoin that has become licensed in the US to exchange BitCoin for Dollars. Here is an article from PCWorld with the details:
"We are pleased to confirm that your application has been approved to participate in the Lenovo Partner Network program as an authorized Lenovo Solution Partner-Reseller (Lenovo Reseller)."
Panther Computers is now your local Lenovo Solution Partner-Reseller. We have been recommending the Lenovo brand for some time now and have pursued this relationship to provide you the best possible solutions in name brand servers and laptops. So come by or call today for the solution that meets your needs and a value unmatched by any box store.
Windows 10 is still in its testing phase and will undergo further changes between now and its final release date. However Panther Computers has been using Windows 10 for months now and are impressed. It has the speed of Windows 8 under the hood with a new interface that is a hybrid of Windows 8 tiles and the classic desktop most of us prefer.
Over the last several years there have been several ransomeware viruses that will encrypt your data in a fashion that will cause you to loose the data or have to pay to get your files back. CryptoLocker, CryptoDefense, CTB Locker, and now CryptoWall. It is now more important than ever to ensure you have backups of all your important personal and business files as you could be infected from any number of sources.
We are moving our tips and tricks, tech tips, and FAQs related to every day computer use to our new international FAQ site, the Tipository. If you have a question on computers please visit the new site and submit your non-urgent requests today. Any information directly related to Panther Computers will still be on this site.
Panther Computers now offers the Panther Pounce Tuneup. In response to customer requests, we are now offering this alternative to the full Panther Tuneup (regularly $150) with this faster turn around time to quickly get you back up an running. This is a quick hit tuneup that simply removes the most obvious virus and malware infections for $50 that allows you to continue using your existing protections and antivirus software.
You may have noticed one or more commercials on TV that claims that they can remotely connect to your computer and make it "work", however be sure they don't charge you if they can't. Most problems today are spyware and virus related and there is absolutely no way this can be cleaned remotely, even if your Internet is working. If your system is just bogged down from normal use, be sure you pay no more than you could at a local shop for a service that is hyped late night alongside the vacuum cleaners, kitchen gizmos, and colon cleansers.
Panther Computers has invested in an enhanced system to provide better tracking and histories of our clients, their computers, and the work performed. We now have the ability to provide you email and SMS (aka texting) updates as we begin and proceed with the work on your computer. You can also click on the Status link under services to log into your tickets online for a current status. We are continually looking for ways to improve the service we provide our clients.
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