Well that depends on what you're asking.  The series was largely prompted by the ridiculous and often absurd charade a local computer store owner and radio show "entertainer" put forth as educated facts on the subject of computers.  His show is on Saturday mornings which were once quiet in the Panther Computer's store.  That ceased to be shortly after I started the series so that now we have consistantly had you, our customers in the store early on Saturdays.  This has allowed us to concentrate on on your needs and ignore the uninformative and often harmful (legal disclaimer -  in our opinion) advice given by a CyberNovice. 

I learned early on in the military that no one expects you to know everything all the time, but what is expected of you is to have the ability to know where to find the answers, and be forthright when you don't know. In most cases it is better to refer to a source than rely on one's own memory or experience unless you are exceptionally well versed in the topic at hand.